Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to calgarycarsforcash.ca and all related services operated by Calgary Cars for Cash, including phone, SMS, email, and in-person interactions related to vehicle quotes, pickup, and purchase.

It does not apply to third-party websites that may be linked from our site.

2. Information We Collect

To provide you with a vehicle quote, schedule a pickup, and complete the sale of your vehicle, we collect contact information, vehicle information, technical information, and communication records.

• - Contact Information: full name, phone number, email address, pickup address or vehicle location
• - Vehicle Information: year, make, model, trim, VIN, mileage, condition, photos, ownership documents
• - Technical Information: IP address, browser type and version, device type, pages viewed, referring website
• - Communications: records of phone calls, SMS messages, and emails between you and our team

3. How We Use Your Information

We use your information to provide quotes, schedule pickup, complete the transfer of ownership, communicate with you, and improve our website and customer experience. We also use it for occasional service updates or promotions only with your consent.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. We share your information only with service partners, government and regulatory authorities, or when required by law.

5. Communications and Consent (CASL Compliance)

By submitting a quote request, calling us, or contacting us through our website, you provide express consent to be contacted by Calgary Cars for Cash by phone, SMS text message, or email regarding your vehicle quote and any related follow-up.

You can withdraw consent at any time by replying STOP to SMS, using the unsubscribe link in marketing email, or contacting us at [email protected] or (587)-664-2401.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyse website traffic and user behaviour, and improve site performance and user experience.

7. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Security of Your Information

We take reasonable physical, technical, and administrative measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

9. Your Rights Under Canadian Privacy Law

You have the right to access your information, request correction, withdraw consent subject to legal or contractual restrictions, and make a complaint to the appropriate privacy authority.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations. The "Last updated" date at the top of this page will show when changes were made.

12. Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please contact us: